Bridging Design, Education & Customer Success

I bring a unique blend of technical and administrative skills to user experience design and customer support roles. My experience managing digital tools in higher education, supporting students and faculty, and leading design projects has given me a strong foundation in problem-solving, stakeholder communication, and user advocacy. I’m comfortable navigating complex systems, translating user needs into actionable solutions, and collaborating across teams to improve digital experiences that are both functional and human-centered.